Thursday Breakfast with Roundtable Discussions
Join the following companies for a roundtable discussion over breakfast:
The X Factor: How to Make Capital Investments a Platform for Operational Growth and Flexibility
– Frank D. Kittredge, Jr., MBA, FACHE, Principal and Director, HKS Consulting
– Upali Nanda, Ph.D., ASSOC.AIA, EDAC, ACHE, Associate Principal and Senior Vice President; Director of HKS Research; Executive Director, Center for Advanced Design Research and Evaluation
Uncertainty in healthcare is arguably the only certainty we have today making decisions to the tune of millions of dollars about capital expenses nerve racking. In this panel we will talk about how to design “change-ready” facilities where capital investments serve as a platform for operational growth and flexibility. Research findings, case examples, and insights from leadership from key systems will be shared in an open dialogue.
Planning Through Space and Time
– Andre Kamili, AIA, LEED AP, Principal at Shepley Bulfinch
– David Meek, Assoc AIA, LEED AP, Associate at Shepley Bulfinch
When we think of architecture, we often think of physical space, or the first three dimensions. While strategic master planning accounts for all physical design aspects, it must also consider the abstract or unforeseen factors that can impact a hospital or healthcare facility’s environment, including pioneering clinical program additions, key staff acquisitions (or losses), internal and external economic influences and more. Oftentimes project startups are delayed even when the current—and future—needs cannot be met without expansion. How can your institution address these issues? The discussion will explore how to be flexible within your master planning to respect all design dimensions.
Enabling Value and Insight: Developing a Roadmap to Support Innovative Healthcare Analytics
– Jenifer Cartland, Ph.D., Vice President, Data Analytics and Reporting, Ann & Robert H Lurie Children’s Hospital of Chicago
That analytics drives transformation has become a commonplace statement, yet how do hospitals develop the analytic capacity that is up to such a task? This roundtable will discuss “analytic roadmap” development for healthcare, including principles, milestones and lessons that participants can use to create successful roadmaps at their hospitals.
Utilizing Technology and Flexible Design to Maximize the Ambulatory Hub for the Future
– Michael Pukszta, AIA, Director, Health Practice
Many providers are finding their business models at risk due to decreased reimbursement, increased competition, and a consumer that is demanding convenience and accessibility. To be successful in this challenging environment, many providers are making major changes to care delivery at the same time that they are investing in new or renovated buildings. Forward-thinking providers can capitalize on the building design process as a catalyst for introducing new care delivery models, evolving their brand, and reducing the cost of care. This discussion will use case studies to show how institutions have engaged new technology and ambulatory facility design to improve the patient experience, while at the same time improving utilization of staff and space.
Investigating innovations from other industries will be discussed as pivotal step in rethinking the care model and how it relates to physical space. Patient transactions can be informed by lessons from the technology and business sectors, as well as other industries.
When integrated strategically, technology can have a positive impact on patient experience and operational efficiency. The case study will show how operational efficiencies are designed to reduce the cost of care and create a personalized patient experience that complements operational innovations and helped save over $67 million in capital costs, resulting in millions of dollars in annual operational savings.
How Academic Medical Centers Can Navigate a New Era in Healthcare
– Anthony Roesch, Director, Healthcare Consulting
– Lauren Clementi, Associate Director, Healthcare Consulting
The payment structure for academic medical centers continues to evolve, and traditional funding sources, such as NIH grants and resident slots, are increasingly competitive. Traditionally, AMCs have focused on tertiary, episodic work. As payments shift towards a value-based system, AMCs will continue to face competition from systems in the area that have invested in community-based affiliations, which has led to consolidation of health providers. This roundtable will explore the role of the AMC in a network focused on population health and integrated care coordination. Key questions will include: What are the strengths and weaknesses of AMCs in a value-based environment? How can a network leverage the expertise of the academic medicine environment? What approach to service distribution should be considered?
How a Focus on Patient Progression Links to Top-Ranked Hospitals
– Samantha Platzke, Chief Financial Officer and Senior Vice President of System Performance
The path to consistent patient progression seems simple enough. But admissions processes often do not capture and disseminate appropriate length of stay targets and Diagnosis-related groups that inform expectations for treatment and documentation. Thus, caregivers face challenges with choosing appropriate steps for managing patient care and ensuring all caregivers are working toward the same goals. The resulting delays prolong the length of stay, increase costs, frustrate patients and caregivers, and increase the possibility of preventable harm. Experience has shown that hospitals that implement a patient progression solution can improve their reputation through higher hospital engagement scores, a more solid financial footing, reduced readmissions, better employee engagement, and better physician alignment. In this session, we will focus on how a patient progression framework and supporting methodologies and technology promote highly reliable and optimally efficient care. We encourage session attendees to come prepared to share their ideas and provide feedback.
5 Building Blocks for Success With Bundled Payments
– Win Whitcomb, MD, MHM, Chief Medical Officer. Remedy Partners
What approaches are healthcare organizations employing to succeed with bundled payments? Realizing high performance in bundles requires managing change involving a diverse group of stakeholders, including patients, physicians, executives, care teams and post-acute care providers. This session will describe five key building blocks to achieve success with bundled payments.
Lean in Healthcare: Designing to Optimize Flexibility and Relevance
– Kimberly N. Montague, AIA, EDAC, LEED AP, Knowledge & Insights Program Lead, Herman Miller
– Roger B. Call, AIA, ACHA, EDAC, Director – Healthcare Kaizen Architecture, Herman Miller
Many healthcare operational leaders are tasked with creating new or expanding and renovating existing space to accommodate ever-increasing stresses on the healthcare system. Increasing volumes, aging populations, chronic care and decreasing reimbursements are forcing departmental leadership to do more with less. There is a new focus on re-engineering existing space or building new care areas to optimize patient flow/throughput, safety, care transitions, efficiency and ultimately, patient experience and satisfaction.
New construction or renovation projects provide shiny new space only to be obsolete within a few years due to lack of consideration of key lean-based design and operational principles during the planning stages. During this roundtable, we will discuss and explore the impact of form on function and, analyze key facility design decisions with direct effects on clinical, operational, safety and patient outcomes. We will discuss several principles to help inform and highlight effects on many common design and throughput challenges.
Leveraging Augmented and Virtual Reality in Medical Education
– Bret Schroeder, Healthcare Expert, PA Consulting Group
Augmented and virtual reality (AR/VR) technologies have seen dramatic improvements in the last few years as major technology players enter the field with new products. In the past, such technologies were commonly associated with gaming and entertainment, but there are many applications in healthcare, especially in medical education. We will explore opportunities where healthcare providers can leverage AR/VR technologies at lower costs, avoid the limit-of-use pitfalls of cadaver-based training, and create more realistic situations for visualizations than simulation centers.
Taking Your Neonatal Intensive Care Unit from Good to Great
– Gautham Suresh, MD, DM, MS, FAAP
– Judith Swanson, , MBA, BSN, RN
As continuation of our presentation on the impact of the U.S. News Hospital Data Insights platform, in this roundtable discussion we will focus on how Texas Children’s Hospital is attempting to improve the organization, delivery and outcomes of neonatal care within our hospital and within our geographic area by applying the principles described in “Good to Great” by Jim Collins. We will touch upon other key topics such as the importance of an interprofessional leadership team, alignment between frontline patient-care units and the larger organization, an organized, unit-based Quality Assessment and Performance Improvement (QAPI) program, thoughtful change management, and leadership during crises. In this session, we also briefly share some examples illustrating how Texas Children’s applies these principles.