2018 Session Overviews

2018 Healthcare of Tomorrow Breakout Sessions

Preconference Conversation: How Smart Marketing is Driving Health System Growth and Success (By Invitation)

Wednesday, Nov. 14, 2018 | 11:30 AM–1:30 PM
Penn Quarter

U.S. News will be hosting an invite only, pre-conference session tailored to healthcare marketers and senior executives.  With the patient at the center of most, if not all of a healthcare organization’s decisions, understanding the complexities of care is no longer just the responsibility of the CEO, Chief Medical Officer, CFO and Medical Department Heads. It’s also now the responsibility of the Chief Marketing Officer.

This session will look at how companies are putting the consumer at the center of what they do and talking to leading marketing executives about best practices and their biggest challenges in the new era of treating the patient as a consumer and the shift to population health.

This session is by invitation only. Lunch will be provided. If you are interested in attending, please reach out to Alex Kalaf, VP of Marketing- akalaf@usnews.com regarding availability.

Speakers




 

Getting the Message Out: Engaging Patients in the Population Health Era

Thursday, Nov. 15, 2018 | 8:45 AM–10:00 AM

With health systems striving to meet the triple aim of keeping their populations healthy and satisfied while reducing costs and providing quality, meaningful patient engagement has become an essential business strategy. At the same time, the explosion of social media and digital tools allowing people to take greater interest in and control of their health – and the mounting consumerist expectation of convenience and service – make the time ripe for providers to rethink and modernize the ways in which they connect with and engage patients. This session will explore the techniques and technologies institutions are using to successfully target populations, tailor messages that resonate, and inspire patients to take charge of their well-being, ideally keeping healthy people healthy and even higher-risk patients with multiple chronic conditions out of the hospital.

Speakers




 

How Predictive Analytics Is Changing the Game

Thursday, Nov. 15, 2018 | 8:45 AM–10:00 AM

Predictive analytics has become a powerful tool for hospitals to streamline operations, reduce expenses and, increasingly, directly impact patient care. Harnessing data sets into actionable solutions is no small task but can be used in clinical decision support, readmission prevention, adverse event avoidance and chronic disease management. New data streams are becoming available from wearable devices and apps, and startups continue to advance the space and provide innovative approaches. Learn more about how predictive analytics is changing healthcare – and how your organization could put it to use.

Speakers

  • Yindalon Aphinyanaphongs, M.D., Ph.D.
    Director of Clinical Predictive Analytics, Assistant Professor, Department of Population Health, Assistant Professor, Department of Medicine, NYU Langone Health
  • Carol Peden, M.D.
    Director, Center for Health System Innovation, University of Southern California
    Professor of Anesthesiology, Keck School of Medicine of USC
  • Pamela Peele, Ph. D.
    Chief Analytics Officer, UPMC Health Plan and UPMC Enterprises




 

Profitable Partnerships: How Smart Collaboration Can Expand Your Reach and Revenue

Thursday, Nov. 15, 2018 | 8:45 AM–10:00 AM

Strategic partnerships can play a vital role in helping systems transform themselves and better meet evolving market needs. With the move towards value-based care and population health management, health systems are seeing partnerships as a way to drive change: whether it’s the several leading health systems teaming up to form a not-for-profit generic drug company; Aetna and CVS merging to change how healthcare is delivered at home and at the community level; or some of America’s largest companies forming their own independent healthcare organization. Yet while the right partnerships can deliver change, others can end in failure because of distracted management, a clash of cultures, poor cost management and other factors. Our session will explore how successful partnerships are managed.

Speakers

  • Kevin McGeachy
    Senior Vice President, Strategic Alliances, Northwell Health
  • Peggy Sanborn
    Vice President, Strategic Growth, M&A and Partnership Integration, Dignity Health




 

Redesigning the Healthcare Workforce

Thursday, Nov. 15, 2018 | 8:45 AM–10:00 AM

Increasingly, care is moving out of the hospital and into the community. Health centers are developing areas of excellence or becoming magnet centers, requiring different specialized staffing needs. Hospitals and health systems are consolidating and facing the challenges that come with merging different workforces and cultures. And with the rise of telemedicine and telehealth, including home-monitoring devices, self-service kiosks and beyond, organizations may be faced with training and recruiting new types of professionals. Join us for a look at how healthcare systems can successfully analyze and address their emerging workforce needs. How can creating a system-wide culture of respect and “zero workforce harm” not only improve staff well-being but patient care? Panelists will explore everything from how to include stakeholders in the planning process to identifying critical issues that must be considered when trying to re-engineer the healthcare workforce of tomorrow.

Speakers




 

Implementing Population Health: Refining and Funding Your Plan

Thursday, Nov. 15, 2018 | 10:45 AM–12:00 PM

What does it take to successfully manage the health and well-being of populations? Hospitals need to get really good at assessing and managing risk and become proactive about developing care management plans that anticipate and reduce the need for utilization. All of this can be especially tricky at a time when care is still largely provided under a fee-for-service arrangement that doesn’t reward efforts to keep people well. Hear from pioneering organizations about practices they’ve implemented that are working, such as effectively stratifying patients by level of risk, using disease registries and predictive analytics strategically, addressing the social determinants of health (including housing and unemployment), and adopting comprehensive care management plans. What tactics are they employing to support such innovation? Some hospitals are acting as payers, some are forging novel partnerships, some are turning to philanthropy.

Speakers

  • Heidi Baskfield, J.D.
    Vice President, Population Health and Advocacy, Children's Hospital Colorado
  • Garth Graham, M.D., MPH
    President, Aetna Foundation
    Vice President of Community Health, Aetna
  • Suresh Gunasekaran
    Vice President and Chief of Operations, UT Southwestern Health System
  • Jennifer Houlihan
    Network Vice President, Quality and Operational Effectiveness, Jeffords Institute for Quality, The University of Vermont Medical Center




 

Investing in Health IT: Finding Success with EHRs and Emerging Tech

Thursday, Nov. 15, 2018 | 10:45 AM–12:00 PM

In recent years, as more and more hospitals and physician offices have moved toward greater adoption of electronic health records, true interoperability of health information technology has remained an important but elusive goal. In March, the Centers for Medicare and Medicaid Services announced plans to overhaul its EHR incentive programs as part of the new administration’s MyHealthEData initiative. Healthcare providers still face a number of barriers to delivering full and seamless coordination of their IT, including persistent roadblocks to data sharing, inconsistent standards, technical problems and continued workflow burdens reported by clinicians. Cybersecurity is still a looming concern, as are issues like privacy, startup and maintenance costs, and cooperation between providers, vendors, policymakers and other participants. This session will explore the current health IT landscape and offer key strategies for healthcare executives aspiring to get the most out of new tech.

Speakers

  • Tina Esposito
    Vice President of Information and Technology Innovation, Advocate Aurora Health
  • Natalie Pageler, M.D.
    Chief Medical Information Officer, Stanford Children's Health




 

The New Patient Experience Era: Focusing on the Consumer of Tomorrow

Thursday, Nov. 15, 2018 | 10:45 AM–12:00 PM

Improving the patient experience is no longer simply a savvy marketing strategy. In fact, it can significantly impact quality and safety, boost consumer and caregiver satisfaction, and affect an institution’s bottom line (even beyond reimbursement for HCAHPS scores). To make a difference, hospitals are taking a range of approaches: tapping into advanced data analytics; hiring new top-level executives (chief experience officers) and front-line service providers (patient navigators); redesigning facilities, including patient rooms, to make them more convenient and family friendly; harnessing new technology and partnerships (such as with Uber or retail chains); and much more. Still, there is no universal approach, and keeping stakeholders accountable and making a sustained impact are just several of the key challenges to contend with. Hear from several leaders on how boosting the patient experience can yield results for providers.

Moderator: Brian R. Kelly, Managing Director and Head of PNC Healthcare, PNC

Speakers

  • Larry H. Hollier, M.D.
    Surgeon-in-Chief, Texas Children’s Hospital
    Chief of Plastic Surgery, Baylor College of Medicine
  • Aaron Martin
    Executive Vice President and Chief Digital Officer, Providence St. Joseph Health
  • Marcela Reyes
    System Director of Patient Experience, Adventist Health System
  • Manny Rodriguez
    Chief Marketing and Experience Officer, UCHealth




 

Tapping Into Telemedicine: Strategies for Success

Thursday, Nov. 15, 2018 | 2:45 PM–4:00 PM

Telemedicine has exploded in growth over the past decade with more than half of hospitals using telemedicine to connect with and monitor patients remotely. But what does it take for a telemedicine program to be successful? Implementation is no small task, requiring the right tech infrastructure, security protocols, analytical tools and buy-in from patients, clinicians, regulators and others. When done right, telemedicine puts the patient’s needs at the center of care and can reduce costs and readmission rates. Hear from panelists on how to ensure you’re doing telemed right.

Speakers

  • Tearsanee Carlisle Davis, DNP
    Director, Clinical and Advanced Practice Operations, University of Mississippi Medical Center Center for Telehealth
  • Mark D. Lo, M.D.
    Medical Director, Telehealth and Digital Health, Seattle Children's Hospital
  • Kevin Galpin, M.D.
    Executive Director, Telehealth Services, Office of Connected Care, Veterans Health Administration, U.S. Department of Veterans Affairs




 

The Case for Transparency: The Risks and Rewards

Thursday, Nov. 15, 2018 | 2:45 PM–4:00 PM

As new technology and tools give consumers greater access to and agency over their healthcare information, many patients and advocates are demanding more transparency from hospitals and healthcare providers about costs, outcomes and patient satisfaction. Spurred by consumer advocacy organizations, policymakers, watchdog groups and others, some providers and insurers have moved to make healthcare information more freely available. Certain institutions have begun sharing pricing lists, cost-comparison tools, procedure outcomes data, doctor satisfaction scores and more. Some states have launched detailed cost-comparison websites designed to give individuals an in-depth look at healthcare pricing and quality metrics. But on the whole, much remains shrouded, as providers grapple with privacy concerns and other challenges, such as building awareness of (and perhaps incentives to participate in) transparency programs. This session will explore several initiatives aimed at making healthcare more transparent for consumers.

Speakers




 

The Evolving World of Artificial Intelligence: Lessons for Health

Thursday, Nov. 15, 2018 | 2:45 PM–4:00 PM

Data is ubiquitous in healthcare, and many providers are looking to artificial intelligence and deep learning to help them deliver seamless, cutting-edge care. For instance, a leading health system is leveraging cognitive computing (including cloud, social and mobile technologies) to improve population health management and personalized clinical care by drawing on data from EHRs, administrative claims and social determinants of health. Other deep-learning tools have come online enabling rapid, accurate interpretations of X-rays, CT scans and MRIs, while driving breakthroughs in genomic and personalized medicine. Yet success with these new tools will require resolving myriad issues such as how to manage the flow and integration of high-quality, trustworthy data; protect privacy; and maintain security. Hear where AI and deep learning are headed in healthcare. Discuss the pitfalls to be avoided as health systems and health professionals explore how to best integrate these tools.

Speakers

  • Karim Botros
    Senior Vice President, Chief Strategy and Innovation Officer, The MetroHealth System
  • Anthony C. Chang, M.D., MBA, MPH, MS
    Chief Intelligence and Innovation Officer Medical Director, The Sharon Disney Lund Medical Intelligence and Innovation Institute (MI3), Children’s Hospital of Orange County
  • Laura Wilt
    Senior Vice President and Chief Information Officer, Ochsner Health System




 

Next Steps for Value-Based Care

Thursday, Nov. 15, 2018 | 4:15 PM–5:30 PM

As many providers in the healthcare industry continue the shift toward value-based care, obstacles remain. For example, the future of bundled payments is uncertain as CMS has reduced or eliminated support for mandatory models, choosing instead to put greater emphasis on voluntary approaches and more experimentation at the local level. Some states have seen early success in developing statewide models, but many of these efforts are dependent on the continuation of federal support. What’s more, some experts believe that value-based care initiatives cannot be fully successful without pairing them with more expansive initiatives in population health and care outside of traditional clinical walls. States and individual providers have found a range of promising approaches, but there is no one-size-fits-all model. Join us to examine the many challenges and continuing promise of value-based care to lower costs and improve outcomes.

Moderator: Carolyn Magill, Chief Executive Officer, Aetion

Speakers




 

The Promise and Challenges of Incorporating Precision Medicine

Thursday, Nov. 15, 2018 | 4:15 PM–5:30 PM

Gene therapy has arrived, with CRISPR gene-editing technology getting to the human trial stage for certain blood disorders and cancers, and the approval of a drug to treat an inherited form of blindness. CAR T-cell treatments and a number of drugs targeted to specific gene mutations hold great promise against cancer, and medical experts see potential against other diseases as well. Several health systems and the NIH are scrambling to collect biobanks full of patient data that they expect to inform precision medicine going forward. Meanwhile, the Centers for Medicare and Medicaid Services has moved to cover next-generation genome sequencing for Medicare patients with advanced cancer. Still, many obstacles remain. Given the rapidity of advances on this front and their great expense, for example, payers have been slow to get on board, leaving many people without access. This session will explore how precision medicine is apt to affect patient care in the near term and the obstacles providers must consider as they weigh their investment in it.

Speakers

  • Joseph Alvarnas, M.D.
    Vice President of Government Affairs and Senior Medical Director for Employer Strategy, City of Hope
  • Damon Hostin
    Chief Executive Officer, Precision Medicine Alliance, Catholic Health Initiatives and Dignity Health
  • Huntington F. Willard, Ph.D.
    Director, Geisinger National Precision Health, Geisinger




 

On the Cutting Edge: Investing in Innovation

Friday, Nov. 16, 2018 | 8:45 AM–10:00 AM

Amid a rapidly evolving healthcare landscape – in which new, non-traditional competitors are mushrooming at breakneck speeds – many hospitals and health systems are investing in their own vehicles to accelerate transformation. Whether through formal centers, programs or teams, innovation initiatives are not only helping hospitals navigate the tides of change, advance discovery and devise solutions to complex issues, but they are presenting new partnership prospects, recruitment and retention strategies, commercialization opportunities and novel revenue streams. In fact, nearly 30 percent of healthcare leaders have built or have plans to build an innovation center in the next 18 months, according to a recent American Hospital Association survey. How innovative is your organization? What are the latest trends, triumphs and challenges surrounding these emerging and diverse enterprises? Hear from leaders on the front lines of innovation.

Moderator: Satish Maripuri, Executive Vice President and General Manager, Healthcare Division, Nuance

Speakers




 

Pediatrics

Partnering as a Pediatric Success Strategy

Thursday, Nov. 15, 2018 | 10:45 AM–12:00 PM

Teamwork: It’s a vital ingredient to delivering high-quality, high-value care for kids. But that cooperation is not only happening in house; more and more, as the emphasis shifts to cost control and quality, it’s occurring across different providers – even among apparent competitor organizations. Get an inside look at how strategic partnerships and “co-opetition” are impacting pediatric healthcare. Hear how some children’s hospitals are banding together – or are exploring new partnerships, even across regions – to help care for kids closer to home, serve unmet needs or bridge gaps for adult health systems that are ceasing pediatric service lines per waning volumes, for example. Learn about emerging, collaborative resource-sharing initiatives designed to help more kids benefit from the new, and expensive, therapies and technologies continuing to come online, from immunotherapy to rapid whole genome sequencing.

Speakers

  • Cindy Bo
    Chief Strategy and Business Development Officer, Nemours Alfred I. duPont Hospital for Children
  • Stephen F. Kingsmore, M.D., D.Sc.
    President and Chief Executive Officer, Rady Children’s Institute for Genomic Medicine, Rady Children’s Hospital–San Diego
  • Anne Lyren, M.D.
    Clinical Director, Children's Hospitals' Solutions for Patient Safety
    Strategic Advisor, Quality & Safety, UH Rainbow Babies & Children's Hospital




 

How Children’s Hospitals Are Shifting Toward Value and Population Health

Thursday, Nov. 15, 2018 | 2:45 PM–4:00 PM

Many pediatric hospitals are moving toward value-based care and a commitment to keeping patients healthy because they believe it’s the best way to deliver care. This panel will explore the challenges in implementing population health approaches in an environment more focused on keeping children healthy, happy – and out of the hospital – as well as strategies that have allowed pioneering institutions to see results, including cultivating a clinically integrated network, investing in analytics capabilities, shoring up behavioral and mental health services, and partnering with schools and businesses in the community.

Speakers

  • Kurt Newman, M.D.
    President and CEO, Children’s National Health System
  • Peggy Troy
    President and Chief Executive Officer, Children's Hospital and Health System, Inc.
  • Ray Tsai, M.D.
    Senior Vice President and Medical Director of Network Development, Children's Health
    President and Chief Medical Officer, Children's Health Pediatric Group




 

Pediatric Priority: Preparing for Payment Reform

Friday, Nov. 16, 2018 | 8:45 AM–10:00 AM

With more than 35 million children covered by Medicaid and CHIP across the country, pediatric hospitals are bracing for changes to government funding that threaten their bottom line, if not their survival. What might the future hold? Policy experts and hospital executives will examine where payment for children’s care is likely headed and what creative responses are being explored at the state level in case of a turn to block grants or other measures to reduce funding. The session will also explore the other avenues children’s hospitals are taking to preserve their financial health, such as by partnering with competitors and adult hospitals to realize efficiencies, expanding their patient base through telemedicine and clinical integration, shifting to value-based care and banking on the moneymaking potential of innovation centers.

Speakers

  • Cindy Mann
    Partner, Manatt Health, Manatt, Phelps & Phillips, LLP
  • M. Narendra Kini, M.D.
    Chief Executive Officer, Nicklaus Children's Health System
  • Scott Wilkerson
    Executive Director, Clinically Integrated Network, Ann & Robert H. Lurie Children’s Hospital of Chicago




 

U.S. News Best Hospitals Rankings

Behind the U.S. News Best Children’s Hospitals Rankings Methodologies

Thursday, Nov. 15, 2018 | 4:15 PM–5:30 PM

Based on the pediatric hospital survey administered annually by U.S. News data contractor RTI International, the Best Children’s Hospitals rankings provide quality-of-care insights not only to families with complex medical needs but also front-line clinicians and hospital quality leaders. These insights depend on the participation of scores of pediatric centers and on the ability of those hospitals to submit complete, reliable and comparable data to U.S. News and its data contractor. This year, U.S. News and RTI made unprecedented efforts to maximize the integrity of the data submitted by hospitals, while also seeking opportunities to reduce survey burden and align measurement with pediatric stakeholders’ objectives. This session will briefly recap these recent efforts and their results, outline potential future directions, and feature dialogue between the audience and a panel of U.S. News and RTI methodologists.

Speakers




 

Behind the U.S. News Best Hospitals Rankings Methodologies

Friday, Nov. 16, 2018 | 8:45 AM–10:00 AM

U.S. News evaluations of general acute-care hospitals encompass 16 specialty rankings, 9 procedure/condition-specific ratings, regional rankings and a national honor roll. In this session, methodologists behind these evaluations will discuss current methodological topics, including changes under consideration for 2019. U.S. News and its data contractor, RTI, will also present potential strategies for addressing diverse measurement challenges; topics may include using patient-experience data and patient-reported outcomes, risk adjusting for sociodemographic factors, addressing latency and completeness of Medicare inpatient claims data, measuring the performance of health systems, and considering variation in the quality of post-acute care.

Speakers