Session Overviews

2017 Healthcare of Tomorrow Breakout Sessions

Addressing the Social Determinants of Health

Thursday, Nov. 2, 2017 | 8:45 AM–10:00 AM

As hospitals and health systems seek to better manage population health, they are also working to understand and address the so-called social determinants of health – poverty, education, the environment – that can have a major impact on the cost and quality of care. By working with policymakers, forging partnerships with social services organizations, and expanding community health assessments and education programs, healthcare organizations can help tackle the complicated web of challenges that affect everyone from urban homeless patients to those in rural areas battling complex chronic diseases. Join several healthcare leaders who are making great strides in addressing the social determinants of health.

Speakers

 

Tapping the Potential of Artificial Intelligence

Thursday, Nov. 2, 2017 | 8:45 AM–10:00 AM

Just as it promises to transform business, technology, and other industries, artificial intelligence is beginning to make an impact in healthcare. Computers are becoming increasingly capable at analyzing vast amounts of health data and using predictive analytics to model possible options for both personalized and population-based care. Though widespread adoption and clinical application remains elusive, some hospitals and healthcare providers around the globe are working to implement AI in a number of areas. Panelists will explore AI’s current potential to improve care and increase efficiencies.

Speakers

  • Jeffrey Bundy
    Senior Vice President, Global Strategy, Business Development and Marketing, Siemens Healthcare
  • Mark Michalski, M.D.
    Executive Director, Center for Clinical Data Science, Massachusetts General Hospital
  • Cheryl Reinking
    Chief Nursing Officer, El Camino Hospital, Mountain View, California

 

The Future of Value-Based Care

Thursday, Nov. 2, 2017 | 8:45 AM–10:00 AM

With the fate of the Affordable Care Act uncertain, will hospitals still prioritize moving from volume- to value-based payment models? Many experts believe that the shift to value will move forward no matter what, especially with the prospect of reduced federal funding only further motivating providers to find less costly ways to deliver quality care with better outcomes. Indeed, a number of major insurers, hospitals and health systems have reiterated their long-term commitment to pursuing value over fee-for-service models. Several approaches are being tested, including accountable care organizations, bundled payments, and risk-based contracting. Panelists will explore the future of value-based care and what forms it will most likely take in the years ahead.

Speakers

  • Robert Allen
    Senior Vice President and Chief Operating Officer, Intermountain Healthcare
  • Patrick Conway, M.D.
    Deputy Administrator for Innovation and Quality and Chief Medical Officer, Centers for Medicare and Medicaid Services
  • Leora Horwitz, M.D.
    Director, Division of Healthcare Delivery Science, Department of Population Health, NYU School of Medicine
    Founding Director, Center for Healthcare Innovation and Delivery Science, NYU Langone Medical Center

 

A Status Report on Bundled Payments

Thursday, Nov. 2, 2017 | 10:45 AM–12:00 PM

In the move from a fee-for-service system, bundling payments has emerged as a promising approach to controlling costs and incentivizing providers to treat episodes of care. Hundreds of hospitals have piloted bundled programs on their own and through several nationwide CMS initiatives. However, it is far from a simple solution for all patients, particularly those with chronic diseases and unforeseen complications. This session will explore how such alternative payment models can be most effective and how providers can take advantage of bundled payments in the move toward value-based care.

Speakers

  • Tim Gronniger
    Nonresident Fellow, Economic Studies, Center for Health Policy, The Brookings Institution
  • Tamra Minnier
    Chief Quality Officer, UPMC

 

Improving the Patient Experience

Thursday, Nov. 2, 2017 | 10:45 AM–12:00 PM

As hospitals strive for higher quality care, their customers are also demanding that the way it is delivered – the overall patient experience – is the best it can possibly be. As patient satisfaction scores are reported publicly and play a role in a hospital’s bottom line under value-based purchasing standards, providers are refocusing efforts to instill a patient-first mentality. By adding patient experience officers to the C-suite, improving communication and interactions between patients and caregivers, and tapping convenient new technology like apps and digital portals, hospitals are upping their customer service. Panelists will examine the opportunities and obstacles to developing strong patient experience models.

Moderator: Tiffany McCauley, Nursing Executive, Elsevier Clinical Solutions

Speakers

 

Leveraging Community Partners in Population Health

Thursday, Nov. 2, 2017 | 2:30 PM–3:45 PM

At many healthcare institutions, moving toward a population-based care delivery model is a top priority. But navigating that path isn’t always easy, given the costs, reimbursement options and logistical challenges of such an approach. In addition to redesigning service lines and embracing telemedicine and new technological tools, both adult and children’s health systems are finding success by enlisting the community and developing partnerships with government agencies, schools, and community health organizations. Hear from several healthcare executives and partners who have found success in implementing promising population health initiatives.

Speakers

  • John B. Bulger, DO
    Chief Medical Officer, Geisinger Health Plan
    Chief Medical Officer for Population Health, Geisinger Health System
  • Uma R. Kotagal
    Executive Leader, Population and Community Health, Cincinnati Children’s Hospital Medical Center
  • Michelle J. Lyn
    Assistant Professor and Chief, Division of Community Health; Lead, Community Health and Strategy; Co-Director, Center for Community and Population Health Improvement, Duke Health

 

The Telemedicine Revolution

Thursday, Nov. 2, 2017 | 2:30 PM–3:45 PM

Telehealth continues to grow more popular among both hospitals and the people they serve. More than half of hospitals use telemedicine to connect with and monitor patients remotely, and many consumers, particularly younger ones, favor providers with telehealth capabilities over those without. In addition to improving the patient experience, telemedicine is helping healthcare providers across the country increase access to care, reduce readmission rates and save costs. Yet expanding telehealth is complex, costly and requires considerable involvement from clinicians, payers, regulators and others. Hear from several telemedicine innovators about the path to building a successful telehealth infrastructure.

Speakers

 

Beyond the Hospital: Transforming Care Delivery

Thursday, Nov. 2, 2017 | 4:15 PM–5:30 PM

As the population ages and chronic health conditions affect a greater number of individuals across the age spectrum, healthcare providers are exploring myriad ways to deliver more cost-efficient and high-quality care outside the traditional hospital. Many institutions are accelerating the growth of ambulatory and urgent care centers, as well as partnering with nontraditional health players on retail clinics and community-based programs. Others are implementing home-based diagnostic and treatment options or virtual care centers that take full advantage of telemedicine, remote monitoring and other tools to provide more convenient care. This session will explore several promising approaches to changing the tertiary care model to reduce readmissions, save costs and maintain quality.

Moderator: Tom Foley, Director of Worldwide Health Solutions Strategy, Lenovo Health

Speakers

  • Bruce Leff, M.D.
    Director, Center for Transformative Geriatric Research, Johns Hopkins Medicine
  • Peter P. Semczuk, DDS
    Senior Vice President and Executive Director, Moses Campus, Montefiore Health System

 

Providing Care and Coverage: The Risks and Rewards

Thursday, Nov. 2, 2017 | 4:15 PM–5:30 PM

Many major health systems have developed their own health insurance plans, taking on risk while gaining new revenue streams and opportunities to direct the care of their patient populations. In addition, a number of employers have forged direct partnerships with providers with the goal of reducing costs for both firms and patients. Such efforts have shown advantages and challenges. Amid great uncertainty in health insurance policy at the federal and state levels, this session will explore lessons learned from several cutting-edge health insurance pioneers.

Speakers

  • Phil Jackson
    Chief Executive Officer, Health Plan Products, Sutter Health
  • Rhonda Medows, M.D.
    Executive Vice President, Population Health, Providence Health & Services
  • Mack Mitchell, M.D.
    Vice President for Medical Affairs; Professor, Department of Internal Medicine, UT Southwestern Medical Center

 

The Rx for Burnout

Thursday, Nov. 2, 2017 | 4:15 PM–5:30 PM

A growing number of healthcare providers are losing their doctors and nurses to burnout, as clinicians face more stress, long hours and increasing regulatory and productivity demands. A 2015 Mayo Clinic study found that more than half of U.S. doctors experience at least one symptom of burnout, and dissatisfaction has significantly worsened in recent years. Hospitals and patients also feel the effects of this trend, which contributes to lower patient satisfaction, greater staff turnover and potentially dangerous impacts on the quality of care. A number of institutions are at the forefront of tackling this challenge by implementing burnout prevention programs, adding administrative support, utilizing technology, forming care teams, creating peer support groups and more. Gain insight about strategies that providers can take to reduce attrition and maintain safety and quality.

Speakers

  • Cynda H. Rushton, Ph.D.
    Anne and George L. Bunting Professor of Clinical Ethics, Johns Hopkins Berman Institute of Bioethics and School of Nursing
  • Tait Shanafelt, M.D.
    Professor of Medicine; Director, Program on Physician Well-being, Mayo Clinic

 

Taking Action to Address the Opioid Crisis

Friday, Nov. 3, 2017 | 8:45 AM–10:00 AM

On an average day, 91 people die from an opioid-related overdose, according to CDC data. In the face of an alarming rise in painkiller use and abuse, healthcare providers, government officials, insurance companies, and others have made a commitment to addressing this growing epidemic. In April, the Department of Health and Human Services awarded $485 million to states to help them combat addiction, and a number of hospitals have instituted new training programs and stricter prescription guidelines to help curb overprescribing. This session will examine how providers and policymakers are responding to the persistent public health crisis and what promising approaches are emerging.

Speakers

  • Holly Boisen
    Project Manager, Quality and Efficiency, Gunderson Health System
  • Mark S. Rosenberg, DO
    Chairman, Emergency Medicine and Chief, Population Health, St. Joseph’s Regional Medical Center, Paterson, New Jersey
  • Nora Volkow, M.D.
    Director, National Institute on Drug Abuse

 

TBD

Friday, Nov. 3, 2017 | 8:45 AM–10:00 AM

 

The Power of Precision Medicine

Friday, Nov. 3, 2017 | 8:45 AM–10:00 AM

Personalized medicine has moved from theory into clinical practice. Labs can look at patients’ genes to determine who may be at higher risk for disease, tumors can be screened for known mutations enabling more effective use of drugs. Equally promising, some three-quarters of new cancer medicines being developed can potentially be used in personalized treatment. And applications of precision medicine are expanding into new areas like radiotherapy. Yet despite these advances, commitment to precision medicine as a strategic focus seems largely concentrated in academic health systems. Our panel will assess where we are now with precision medicine and what the practical obstacles are to wider implementation in health systems.

Speakers

 

Pediatrics

A Winning Combination: Pediatric Partnerships That Work

Thursday, Nov. 2, 2017 | 8:45 AM–10:00 AM

In an era of both increased competition and consolidation, children’s hospitals are thinking outside the box and joining forces with other community and adult providers. Such partnerships are streamlining the referral and overall care process, giving pediatric patients greater access to in-demand specialists, helping families find more convenient and closer-to-home clinics, and enhancing population health. Hear from several children’s hospital executives who have embraced collaboration to expand and enhance care options.

Speakers

 

The Medically Complex Child: It Takes a Village

Thursday, Nov. 2, 2017 | 10:45 AM–12:00 PM

Increasingly, children’s hospitals are looking for ways to assemble interdisciplinary teams to treat young patients with complex medical challenges, ranging from cerebral palsy to cancer to congenital heart defects. When children face such multifaceted conditions, hospitals and families must effectively coordinate care between a wide range of personnel and treatment plans. To help, hospitals are revitalizing their service lines and assigning social workers and care managers to assist families. This session will feature several children’s hospitals that have found success in coordinating pediatric care that crosses boundaries to ensure that young patients get the best possible care.

Speakers

  • Mary L. Ehlenbach, M.D.
    Medical Director, Pediatric Complex Care Program; Assistant Professor of Pediatrics, University of Wisconsin School of Medicine and Public Health
  • David Hall, M.D.
    Professor of Clinical Pediatrics, Vanderbilt University School of Medicine
    Section Head, Program for Children with Medically Complex Needs, Monroe Carell Jr Children’s Hospital
  • Ingrid A. Larson, MBA, DNP, NEA-BC, APRN
    Director, Beacon Program, Children’s Mercy Kansas City

 

Behavioral Health: The Next Frontier in Pediatric Care

Thursday, Nov. 2, 2017 | 2:30 PM–3:45 PM

Up to 1 in 5 American children have some kind of mental or behavioral health issue requiring professional care each year. For children’s hospitals, the diagnosis and treatment of a wide spectrum of conditions such as autism, mood and anxiety disorders, substance abuse and toxic stress is becoming an increasingly significant part of their portfolios. While a consensus has built that early intervention to address such issues can stave off more serious and costly problems later in life, many communities still face shortages of trained specialists and resources and lack the policies that allow for coordinated care of kids in need. Learn about how children’s hospitals can help fill the void in behavioral health services.

Speakers

  • Rahil Briggs, Psy.D.
    Director of Pediatric Behavioral Health Services, Montefiore Medical Group
  • Kathleen Chavanu Gorman
    Executive Vice President of Patient Care Services and Chief Operating Officer, Children’s National Health System
  • Sy Saeed, M.D., MS
    Chairman, Department of Psychiatry and Behavioral Medicine, East Carolina University
    Director, North Carolina Statewide Telepsychiatry Program
    Director, ECU Center for Telepsychiatry and e-Behavioral Health

 

The U.S. News Rankings: Inside the Children’s Hospitals Methodology

Thursday, Nov. 2, 2017 | 4:15 PM–5:30 PM

For more than a decade, U.S. News has been evaluating children’s hospitals to help parents of the sickest children find the very best care. Putting these institutions under the microscope is more demanding than appraising adult hospitals – and which data to collect and how to interpret it are continual sources of debate. Join the U.S. News health analysis team and our RTI colleagues as we discuss our current methodology and any changes going forward. Attendees are encouraged to come with ideas and feedback.

Moderator: Avery Comarow, Health Rankings Editor, U.S. News & World Report

Speakers

  • Joanne Hilden, M.D.
    Associate Chief and Medical Director, Section of Pediatric Hematology/Oncology/Bone Marrow Transplant, Children’s Hospital Colorado
  • Murrey G. Olmsted, Ph.D.
    Senior Methodologist; Project Director, Best Hospitals, RTI International
  • J. Philip Saul, M.D.
    Executive Vice President, West Virginia University Children’s Hospital
    Professor of Pediatrics, West Virginia University School of Medicine

 

U.S. News Best Hospitals Rankings

The U.S. News Rankings: Examining Minimally Invasive Surgery

Thursday, Nov. 2, 2017 | 10:45 AM–12:00 PM

Studies have identified diverse patient populations that stand to benefit from minimally invasive surgical (MIS) techniques. Yet despite a considerable body of evidence, adoption of MIS has been slow, spotty and often determined by individual surgeon preference. Three surgical and healthcare quality leaders will make a case that U.S. News should drive a culture of adoption of MIS in healthcare by incorporating MIS process measures into its methodologies across a wide range of specialty rankings and procedure ratings. The panel will cover how the measures could be defined, how health systems might respond to such a change, and how unintended consequences could be avoided.

Moderator: Ben Harder, Managing Editor and Chief of Health Analysis, U.S. News & World Report

Speakers

 

The U.S. News Rankings: Measuring Systems of Care

Thursday, Nov. 2, 2017 | 2:30 PM–3:45 PM

The hospital of yesteryear – the self-contained, general acute-care facility – is being replaced by the health system of tomorrow. Well-planned regionalization, as well as establishing triage and referral pathways to centers of excellence, can improve quality, lower costs and ensure access to care. Yet measurement models employed by U.S. News, CMS and others largely continue to evaluate each facility as a separate entity, ignoring the emerging nuances of integrated delivery. In this discussion-oriented session, you’ll hear dueling views on the salience of the approach currently used by U.S. News. Session attendees will then be invited to propose and critique approaches that U.S. News might adopt to measure the quality of regional systems of care.

Moderator: Ben Harder, Managing Editor and Chief of Health Analysis, U.S. News & World Report

Speakers

 

The U.S. News Rankings: Inside the Children’s Hospitals Methodology

Thursday, Nov. 2, 2017 | 4:15 PM–5:30 PM

For more than a decade, U.S. News has been evaluating children’s hospitals to help parents of the sickest children find the very best care. Putting these institutions under the microscope is more demanding than appraising adult hospitals – and which data to collect and how to interpret it are continual sources of debate. Join the U.S. News health analysis team and our RTI colleagues as we discuss our current methodology and any changes going forward. Attendees are encouraged to come with ideas and feedback.

Moderator: Avery Comarow, Health Rankings Editor, U.S. News & World Report

Speakers

  • Joanne Hilden, M.D.
    Associate Chief and Medical Director, Section of Pediatric Hematology/Oncology/Bone Marrow Transplant, Children’s Hospital Colorado
  • Murrey G. Olmsted, Ph.D.
    Senior Methodologist; Project Director, Best Hospitals, RTI International
  • J. Philip Saul, M.D.
    Executive Vice President, West Virginia University Children’s Hospital
    Professor of Pediatrics, West Virginia University School of Medicine

 

The U.S. News Rankings: Future Role of the Reputation Survey

Friday, Nov. 3, 2017 | 8:45 AM–10:00 AM

To both supporters and detractors, the annual physician survey administered by RTI International on behalf of U.S. News is a hallmark of the Best Hospitals rankings. In this session, Ben Harder, U.S. News’ Chief of Health Analysis, will address reputation’s current place in the methodology – and how its role might change as additional measures of quality become available. Participants will propose alternative paths U.S. News could take, such as reducing reputation’s weight in favor of measures from clinical registries or replacing reputation with a novel measure of research and innovation. Audience members will be invited to weigh in and propose quality measures that could replace reputation.

Moderator: Ben Harder, Managing Editor and Chief of Health Analysis, U.S. News & World Report

Speakers

  • Jeffrey P. Jacobs, M.D.
    Chief, Division for Cardiovascular Surgery; Director of the Andrews/Daicoff Cardiovascular Program; Co-Director, Heart Institute, Johns Hopkins All Children’s Heart Institute
  • Elizabeth Mort, M.D.
    Senior Vice President, Quality and Safety; Chief Quality Officer, Massachusetts General Hospital
  • Randall J. Olson, M.D.
    Chair, Department of Ophthalmology and Visual Sciences; Chief Executive Officer, John A. Moran Eye Center, University of Utah Health

 

Case Studies

Using Hospital Data Insights to Improve Clinical Quality at Cleveland Clinic and Texas Children’s Hospital

Wednesday, Nov. 1, 2017 | 2:00 PM–2:45 PM
Grand North

For the past 28 years, U.S. News & World Report has published the annual Best Hospitals rankings. In December 2014, U.S. News introduced the Hospital Data Insights platform in an effort to better understand the data points behind these scores. The HDI analytics suite allows hospital executives to perform much deeper analyses of the more than 12 million metrics underpinning the Best Hospitals and Best Children’s Hospitals rankings.

Presented by:

Speakers

 

The Power of Analytics: Shared Insights on How Providers, Payers, and Employers Can Drive Positive Outcomes

Thursday, Nov. 2, 2017 | 8:45 AM–10:00 AM

Advanced robust analytics capabilities will drive the future of accountable healthcare. Payers, employers, and providers have recognized this imperative and are investing resources in developing analytical solutions and business models focused on their specific customer demographics. Payers have access to claims data from providers and pharmacy benefit management companies, while providers have access to sophisticated EMR data that can codify patient clinical outcomes and provider adherence to evidence-based medicine. Employers are looking for help and insights from both payers and providers to help lower the overall healthcare costs that they pay for their employees. Integrating these analytical capabilities delivers unique insight into patient journeys, their compliance with treatment plans, their comparative clinical outcomes, and the cost of care delivery, providing insights to payers, providers, and patients. Organizations must adapt to this changing landscape to be successful, and those that innovate and embrace creative solutions will revolutionize the industry. Join healthcare experts in a discussion on the future opportunities to leverage analytics across the value chain and what that could mean for the industry.

Presented by:

Moderator: Yele Aluko, M.D., Executive Director, Ernst & Young

Speakers

 

Case Study 3

Thursday, Nov. 2, 2017 | 10:45 AM–12:00 PM

 

Case Study 4

Thursday, Nov. 2, 2017 | 2:30 PM–3:45 PM

 

Case Study 5

Thursday, Nov. 2, 2017 | 4:15 PM–5:30 PM

 

Case Study 6

Friday, Nov. 3, 2017 | 8:45 AM–10:00 AM